Privacy Policy

Clean Planet

Effective date: 26 Nov 2025

Clean Planet is committed to protecting your privacy. This policy explains how we collect, use, store, and protect personal information in accordance with the New Zealand Privacy Act 2020.

1. Who we are

This website is operated by:
RM Cleaning Services Limited
Trading as Clean Planet Wellington
NZBN: 9429047577268
Website: https://www.cleanplanetwellington.co.nz
Email: mohan.singh@cleanplanet.co.nz
Phone: 022 157 5535

This Privacy Policy applies to this website and our Wellington-based operations.

2. What information we collect

We may collect personal information when you:

• Submit a contact or quote request form

• Email or call us

• Engage with our services

This information may include:

• Your name and business name

• Email address and phone number

• Property address and service requirements

• Any other details you provide about your cleaning needs

We only collect information that is reasonably necessary to provide our services.

3. How we use your information

We use your information to:

• Respond to enquiries and provide quotes

• Deliver cleaning services

• Communicate about scheduling and service updates

• Process payments where applicable

• Improve our customer experience

We do not sell, rent, or trade your personal information to third parties.

4. Website analytics and cookies

Our website may use standard analytics tools to understand how visitors use the site. This information is aggregated and anonymous.

Cookies may be used to:

• Ensure the website functions correctly

• Measure basic website usage and improve user experience

You can control or disable cookies through your browser settings.

5. Sharing of information

We only share personal information when:

• Required or authorised by law

• Necessary to deliver a service you have requested (e.g., with trusted contractors)

We do not share personal information with third parties for marketing purposes.

6. Storage and security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, modification, or disclosure. Information is stored securely using trusted systems and may be held both in New Zealand and with reputable international service providers.

7. Your rights under the Privacy Act 2020

You have the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your information (subject to legal obligations)

To exercise these rights, contact us using the details below.

8. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

9. Changes to this policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on this website with the effective date noted at the top.

10. Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Clean Planet Wellington
Email: mohan.singh@cleanplanet.co.nz
Phone: 022 157 5535
Address: 21 Lomita Road, Johnsonville, Wellington 6037