Commercial Cleaning Compliance Wellington

MOJ Checks, Insurance & NZ Compliance - What We Carry and What We Can Provide

This page answers every compliance question Wellington businesses, schools, government tenants, and corporate procurement teams ask before hiring a commercial cleaning company. All information is current as of 2026.

Compliance documentation available on request

Mon-Fri: 8am-6pm

Weekend quotes by appointment

Staff Vetting - MOJ Checks

All Clean Planet Wellington cleaning staff complete a Ministry of Justice (MOJ) criminal history check before being assigned to any client premises. This is not optional — it is a requirement for every staff member regardless of role or site type.

What MOJ checks cover:

• Criminal convictions recorded by NZ Police

• Traffic offences above a threshold level

• Court records accessible through the Ministry of Justice

For schools, early childhood centres, government buildings, and medical facilities, we can provide written confirmation of staff vetting status on request. Staff working in regulated environments are introduced to clients before their first visit — you have their name and direct contact from day one.

Key Takeaways

MOJ (Ministry of Justice) checked staff - all cleaners vetted before starting work

Full public liability insurance - documentation available on request

Health & Safety at Work Act 2015 (NZ) compliant - HSWA procedures in place

Sensitive Choice accredited - Asthma NZ verified eco products

Toitū Net Carbon Zero™ (Head Office) - verified sustainability credentials

Compliance documentation package available for corporate and government clients

Public Liability Insurance

Clean Planet Wellington carries full public liability insurance covering our cleaning operations across all client sites in Wellington, Lower Hutt, Upper Hutt, Porirua, and Kāpiti.

What our insurance covers:

• Property damage caused by our staff or equipment during cleaning operations

• Third party injury caused by our cleaning activities on client premises

• Legal costs associated with covered claims

Insurance certificates are available on request for corporate procurement processes, school board supplier approvals, and government tenancy requirements. Contact Mohan directly: 022 157 5535.

Health & Safety at Work Act 2015 (NZ) Compliance

Clean Planet Wellington operates in full compliance with the Health and Safety at Work Act 2015 (HSWA). Our HSWA obligations and procedures include:

• Site-specific hazard identification completed at every new client premises

• Safety data sheets (SDS) maintained for all cleaning products used

• Staff trained in chemical handling, PPE use, and emergency procedures

• Incident reporting procedure in place for all client sites

• Wet floor and hazard signage used during and after cleaning

• Regular review of site-specific risks — especially for schools, medical centres, and gyms

Clean Planet Wellington provides a full compliance documentation package to all corporate, school, government, and medical clients as standard. Request yours: 022 157 5535.

Compliance Documentation Package

For corporate clients, schools, government tenants, and medical facilities that require supplier compliance documentation, we can provide:

• Written confirmation of MOJ vetting status for all staff assigned to your site

• Certificate of public liability insurance

• Toitū Net Carbon Zero™ (Head Office) certification copy

• Sensitive Choice accreditation copy

• Safety data sheets (SDS) for all products used on your premises

• HSWA compliance procedure summary

• Cleaning schedule and checklist for your site

Contact Mohan directly to request your compliance documentation package: 0221575535 or [email protected].

Frequently Asked Questions

Are commercial cleaners required to be MOJ checked in NZ?

There is no universal legal requirement for all commercial cleaners to hold MOJ checks — but regulated environments such as schools, early childhood centres, and medical facilities require vetted staff under their own policies. Clean Planet Wellington requires MOJ checks for all staff regardless of site type. This is our policy, not just a requirement for regulated sites.

What insurance should a commercial cleaning company carry in NZ?

At minimum, a commercial cleaning company should carry public liability insurance covering third-party property damage and personal injury. Employers liability insurance and equipment insurance are also standard for reputable operators. Always ask for a certificate of insurance before signing a contract - not just a verbal confirmation.

Do commercial cleaning companies follow NZ health and safety laws?

They are legally required to under the Health and Safety at Work Act 2015. As a PCBU (Person Conducting a Business or Undertaking), a cleaning company must identify and manage risks to workers and others affected by their work. Ask any prospective cleaner for their HSWA compliance procedures before signing a contract.

What documentation should a cleaning contractor provide for audits?

For a thorough audit, a cleaning contractor should be able to provide: certificate of insurance, staff vetting confirmation, SDS sheets for all products, HSWA compliance procedure, cleaning schedule and checklist, incident log for your site, and product certification documents. Clean Planet Wellington provides all of these on request.

Can you terminate a cleaning contract early in NZ?

Most NZ commercial cleaning contracts include a minimum notice period of 30 to 90 days. Some lock you in for 12 months. Our contracts require 30 days written notice with no minimum lock-in period beyond that. If you are currently in a contract with another provider, we can start planning your transition now and begin service when your notice period ends.

What health and safety documents should a cleaning company provide?

As a minimum: safety data sheets for all products used, a site-specific hazard register or risk assessment, evidence of staff training in chemical handling and PPE, and an incident reporting procedure. For regulated environments, additional documentation applies.

Are commercial cleaners background checked in NZ?

Not all are — it depends on the company. Some only check staff assigned to schools or government sites. Clean Planet Wellington requires MOJ checks for all staff before they work on any site. If this matters to you, ask the cleaning company directly and request written confirmation.

Who is liable for slip and fall accidents caused by cleaners?

Liability depends on circumstances. If a cleaner causes a hazard (wet floor without signage, equipment left in a walkway) and someone is injured, the cleaning company's public liability insurance would typically respond. Our staff are trained in wet floor signage and hazard management, and we carry full public liability insurance. If you are ever in doubt about a specific incident, contact us directly and we will respond same day.