Office Cleaning Wellington: Harcourts Case Study

Harcourts Wellington Runs 10 Offices. Cleaning Isn't Something They Think About.

Harcourts Wellington manages 10 offices across the region. Cleaning is handled — without follow-ups, without complaints, without inconsistencies between sites.

That's the outcome. Here's how it works.

The Problem With Multi-Site Cleaning

Most cleaning companies break at two or three sites. After that, standards slip, communication slows, and someone in your team ends up managing the cleaner instead of their actual job.

Real estate compounds this. Offices need to be client-ready on short notice. A viewing gets moved forward. A team meeting lands in the calendar with 24 hours' notice. The space needs to look right, right now.

Harcourts Wellington needed a cleaning partner across 10 locations who would hold the standard — and handle the exceptions — without being chased.

What Harcourts Wellington Found - https://maps.app.goo.gl/EawhdqT2uzcW75xq8

"We've been using Clean Planet to maintain our 10 offices, and the service has been consistently excellent. The team is reliable, efficient, and always delivers a high standard of cleaning across all our offices. Mohan is just fantastic — nothing is a problem to him. If we need anything extra, he gets it all sorted at the drop of a hat. Their pricing is very competitive, which makes them outstanding value for the level of service they provide. We're extremely satisfied and would highly recommend them to any business looking for dependable and cost-effective cleaning services."

— Leanne Halliday, Finance Manager, Harcourts Wellington

Harcourts trusts Clean Planet Wellington across 10 locations. That's not a trial. That's an ongoing relationship built on results.

Three things in Leanne's review stand out:

"Consistently excellent" — not occasionally. Across all 10 sites, over an extended period. That's the hard part of multi-site cleaning.

"At the drop of a hat" — real estate offices have unpredictable needs. Clean Planet flexes with them. No negotiation, no waiting.

"Very competitive pricing" — commercial cleaning from $190/month, transparent from the start. No hidden charges.

Recognised Publicly by Harcourts

At the Harcourts Wellington Annual Awards, the Harcourts CEO acknowledged Clean Planet by name in his address. Clean Planet was also featured as an official sponsor on the verified @teamharcourts Instagram — alongside Wellington business names including TradeMe Property, Stuff, Ricoh, and Baker Tilly.

That's not something suppliers get for showing up. It's what happens when a supplier earns real trust over time.

How Clean Planet Handles Multi-Site Cleaning

Here's where most commercial cleaning providers fail — and what prevents it.

Consistent teams → No retraining, no surprises Different cleaners rotating through your sites means different results every week. Clean Planet assigns consistent teams to each location. Your staff know who's coming in. Standards don't drift.

Same-day escalation → Problems don't sit overnight Something gets missed. You contact Clean Planet. It's resolved the same day — not triaged through a call centre and forgotten. Issues go directly to the Regional Manager.

Quality audits → Problems found before your staff notice Every site is audited on a regular schedule. That means issues surface on paper before they surface as a complaint from your team or a client.

Certifications that are real → Not just claims Toitū Net Carbon Zero certified (head office). BioGro certified organic products. Sensitive Choice approved. MOJ-checked staff across every site. These aren't marketing badges — they're third-party verified standards your procurement team can document.

The Numbers

• 150+ commercial clients across Wellington

• Same-day resolution on escalated issues

• From $190/month — commercial cleaning pricing Wellington →

• Coverage across Wellington CBD, Lower Hutt, Upper Hutt, Porirua, and Kāpiti Coast

Is This Right for Your Business?

If you manage more than one Wellington location and someone in your team is currently managing the cleaner — that's the problem. It shouldn't work that way.

Clean Planet Wellington handles the complexity: multiple sites, different access requirements, varying schedules, last-minute requests.

You don't think about it. It gets done.

Book a walkthrough for your Wellington offices →

Frequently asked questions

How does Clean Planet handle cleaning across multiple office locations in Wellington?

Each site gets a consistent cleaning team managed under a single account. Escalations go directly to the Regional Manager and are resolved the same day. Sites are audited regularly so issues are caught before they become problems.

What does multi-site office cleaning cost in Wellington?

Commercial cleaning pricing Wellington → starts from $190/month per site. Pricing is transparent — no hidden charges, no lock-in surprises.

Is Clean Planet Wellington environmentally certified?

Yes. Toitū Net Carbon Zero certified (head office). BioGro certified organic products. Sensitive Choice approved. All staff are MOJ-checked.

What areas does Clean Planet Wellington cover?

Wellington CBD, Lower Hutt, Upper Hutt, Porirua, and Kāpiti Coast — 15 local franchisees across the region.

How quickly are issues resolved?

Same day. Escalations go directly to the Regional Manager, not a call centre.