Facilities Management Cleaning Wellington

Facilities Management Cleaning Wellington: Complete Guide for FM Teams

KEY TAKEAWAYS FOR FM TEAMS

Facilities managers need cleaning partners that:

• Integrate with existing building operations

• Provide SLA-backed service with clear KPIs

• Offer vetted, trained staff for multi-site portfolios

• Deliver environmental certifications (Toitū Net Carbon Zero™ Certified (Head Office), Sensitive Choice)

• Enable rapid response and escalation protocols

5 Mistakes FM Teams Make With Cleaning Contracts:

1. Choosing lowest price without checking quality systems

2. No SLA or KPIs - just verbal agreements

3. Ignoring staff vetting and security protocols

4. No documented quality control process

5. Failing to review and adjust service regularly

Governance Framework Checklist:

✓ Written SLA with defined scope and frequencies

✓ Clear KPIs tied to facilities goals

✓ Regular performance review cycles

✓ Site-specific risk assessments

✓ Incident reporting integrated with FM systems

✓ Quality audits with corrective action tracking

✓ Environmental verification

✓ Rapid response protocols

Contact Clean Planet Wellington: 022 157 5535 | www.cleanplanetwellington.co.nz