Facilities Management Cleaning Wellington

Cleaning service for Wellington property managers and FM teams

Key takeaways for FM teams

Clean Planet Wellington works directly with facilities managers, property managers, and building owners across Wellington CBD, Lower Hutt, Upper Hutt, Porirua and Kāpiti. We provide written SLAs, regular quality audit reports, Toitū Net Carbon Zero certified service, and a single point of contact — so cleaning integrates cleanly into your broader facilities programme.

What's Included in Our Facilities Management Cleaning Service

A facilities management cleaning service covers more than the clean itself — it's the scope, reporting, and consistency that lets your FM team manage cleaning as part of a wider programme, not a standalone headache. Here's what's included as standard:

Core Commercial Cleaning Scope

• Daily or scheduled cleaning of offices, common areas, lobbies, and amenities

• Washroom servicing and consumables management

• Kitchen and breakroom maintenance

• Floor care across carpet, hard floor, and entrance matting

• Rubbish and recycling management

Facilities Maintenance Support

• High dusting, light fixtures, and vents

• Spot cleaning and minor incident response between scheduled visits

• Window cleaning (interior/exterior) coordination

• Seasonal deep cleans aligned to your facilities calendar

Reporting & Compliance for Facilities Managers

• Written SLA with defined scope, frequency, and KPIs

• Digital quality audit reports you can attach to your own FM reporting

• Incident logs integrated with your systems

• MOJ-vetting documentation, insurance certificates, and SDS sheets on request

Multi-Site Facilities Management

• One contract, one point of contact across Wellington CBD, Lower Hutt, Upper Hutt, Porirua, and Kāpiti

• Consistent standards and pricing across every site in your portfolio

• Site-specific checklists with centralised oversight

Unlike facilities management companies that subcontract cleaning out to whoever's available, every site stays under Clean Planet Wellington's own teams — so the standard you sign off on is the standard you get, everywhere.

5 Mistakes FM Teams Make With Cleaning Contracts:

1. Choosing lowest price without checking quality systems

2. No SLA or KPIs - just verbal agreements

3. Ignoring staff vetting and security protocols

4. No documented quality control process

5. Failing to review and adjust service regularly

Governance Framework Checklist:

✓ Written SLA with defined scope and frequencies

✓ Clear KPIs tied to facilities goals

✓ Regular performance review cycles

✓ Site-specific risk assessments

✓ Incident reporting integrated with FM systems

✓ Quality audits with corrective action tracking

✓ Environmental verification

✓ Rapid response protocols

Contact Clean Planet Wellington: 022 157 5535 | www.cleanplanetwellington.co.nz

Page last reviewed: June 2026

Why FM Teams Choose Clean Planet Wellington

One Point of Contact, Not a Call Centre

Direct line to Mohan (Regional Manager) for every site in your portfolio. No ticketing systems, no account manager rotation — the person who signs off your SLA is the person who answers when something needs fixing.

SLA & KPI Reporting Built In

Every contract starts with a written SLA and defined KPIs, with regular performance reviews and quality audit reports you can drop straight into your own FM reporting cycle.

$1,000 No-Show Guarantee, Across Every Site

If a scheduled clean is missed without warning at any site in your portfolio, we pay you $1,000 — no forms, no process. Backup teams are maintained across the region so coverage doesn't depend on one person.

Compliance Documentation on Demand

MOJ-checked staff, Toitū Net Carbon Zero certification, Sensitive Choice and BioGro product certification, full insurance and HSWA compliance documentation — supplied as standard for procurement and audit requirements.

Consistent Standards Across the Wellington Region

Whether your portfolio spans Wellington CBD high-rises, Lower Hutt offices, or Kāpiti Coast sites, the same teams, products, and quality checks apply everywhere — no site-by-site variation.

Rapid Escalation, No Waiting

If something's missed, contact Mohan directly and we return to fix it the same day — not "next scheduled visit."

Frequently asked questions

What facilities maintenance services do you provide in Wellington NZ?

Clean Planet Wellington provides scheduled cleaning and maintenance cleaning for commercial facilities across Wellington NZ including offices, corporate buildings, government premises, schools, gyms, and medical centres. Service includes written SLAs, KPI reporting, and dedicated account management.

Do you offer facilities management cleaning services in Wellington?

Yes. We provide cleaning as part of a managed facilities service for Wellington FM teams, body corporate cleaning and property managers. This includes multi-site management, after-hours access, compliance documentation, and direct escalation protocols.

Which areas of Wellington do you cover for facilities management cleaning?

We cover Wellington CBD, Te Aro, Thorndon, Lower Hutt, Upper Hutt, Petone, Porirua, and Kāpiti Coast. Multi-site portfolios across these areas are managed under a single contract with one point of contact.

How does Clean Planet Wellington compare on customer support for corporate facilities?

Many commercial cleaning providers route facilities managers through call centres and account manager rotations. Clean Planet Wellington gives every FM client a direct line to Mohan, the Regional Manager, for every site in their portfolio — no tickets, no waiting for a callback. Combined with written SLAs, KPI reporting, and same-day response to issues, this is the level of support corporate facilities teams expect but rarely get from larger national cleaning companies.

Contact

0221575535
mohan.singh@cleanplanet.co.nz